Resources · FAQs
Questions we hear
all the time.
The answers families ask for most often, about services, insurance, scheduling, programs, and what to expect.
← Back to all resourcesAbout ASun Star
What is ASun Star?
ASun Star is a community-based behavioral health provider supporting children, adolescents, adults and families through real-life challenges. We provide care in different settings, at home, in school, and in the community.
What services do you offer?
We specialize in: Family, group & individual counseling (Outpatient & Intensive Outpatient Program, in-home/community, school based); Applied Behavioral Analysis/ABA (center based, in-home, school based); Therapeutic youth programs (Summer Camp, After School Program, Weekend Programming - Saturday program); Life skills & mentoring (Job Coaching); Therapeutic adult programs (day habilitation, community inclusion services - Saturday program, job readiness training).
Where are ASun Star services available?
We currently serve families in East Rutherford, New Jersey and two locations in Chester, Pennsylvania, depending on program availability and eligibility.
Getting started
How do I request services?
Contact our office by email at info@asunstar.org or call us at (973) 771-3300, submit an inquiry form at asunstar.org, or speak with our intake team to assess your needs. Once we receive your request, our team will guide you through the next steps.
How do I know if my child or family needs services?
If you are noticing behavioral, developmental, emotional, or social challenges, our intake team can help assess your situation and determine what type of support may be appropriate.
Do I need a diagnosis to receive services?
Not always. Eligibility depends on the program and service type. Our team will help determine requirements during the intake process.
Insurance and intake
Do you accept insurance or funding support?
Some services may be covered depending on eligibility and program type. Our intake team can help guide you through available options.
How long does the intake process take?
The timeline varies based on documentation, eligibility, and program availability. Our team will keep you informed throughout the process.
What happens after I submit an inquiry?
Our team reviews your information, may contact you for additional details, determines eligibility and next steps, and helps connect you to the appropriate program or service.
Services and care
Can I choose where services are provided?
Depending on the program, services may take place at home, in the community, in school, or at our center.
Who will be working with me or my family?
Our team includes trained professionals and specialists who provide structured, compassionate support tailored to each individual's needs.
How do I contact ASun Star?
Call us at (973) 771-3300, email info@asunstar.org, or use the contact form at asunstar.org. Our team responds as quickly as possible to guide you through next steps.
